Write to a person
Wixzel Phone is run by its operator, and every message is read by the same one. Email aqeel@wixzel.com. Support is best effort; requests about your data are answered within 30 days, usually much sooner.
Support
Something in the API or the console is not behaving. Include the request id from the response and, for a call, its id or session id.
Sales and partnerships
Volume, a carrier integration, a use case the docs do not cover, or a question before you build.
Report abuse
A call you should not have received, or an agent misusing the Service. Include the number that called, the time, and what was said.
Privacy and legal
Data requests, the DPA, security disclosures, or anything about the terms. Write from the address on your account for anything that changes it.
The service status is what GET api.phone.wixzel.com/health says. Policies are under Legal.